Payments & insurance
Care first. Paperwork made simple.
We accept NHIS, private insurance, corporate accounts and direct payment. so cost is one less thing to worry about when you or a loved one needs care.
How you can pay
Every option, honoured.
National Health Insurance (NHIS)
We accept valid NHIS cards for services covered by the scheme. Please bring your card to every visit and renew before it expires to avoid interruption of care.
Private health insurance
We work with major private insurers. Present your insurance card at registration and we will verify cover before treatment where possible.
Corporate accounts
Employers and institutions can open a corporate account for staff care. Contact our accounts office to discuss terms and billing.
Out of pocket
Cash and mobile money are accepted at all cashier points. Receipts are issued for every transaction.
Frequently asked
Before you visit.
- What should I bring to my visit?
- A valid form of identification, your NHIS or insurance card if you have one, and any previous prescriptions or referral letters.
- Are consultations covered by NHIS?
- Most outpatient consultations and many essential medicines are covered. Some specialist services, imaging and consumables may attract a co payment.
- Can I pay in instalments?
- For planned procedures, please speak to our accounts office in advance. We will do our best to work with you.
- Do you issue receipts for insurance claims?
- Yes. Every payment is receipted and itemised so you can submit for reimbursement where applicable.